ServiceNow CIS-HR Exam : Certified Implementation Specialist-Human Resources

ServiceNow CIS-HR exam
  • Exam Code: CIS-HR
  • Exam Name: Certified Implementation Specialist-Human Resources
  • Updated: Jul 31, 2026
  • Q & A: 130 Questions and Answers
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About ServiceNow CIS-HR Exam Questions

What is the exam cost of CIS-HR Exam

The exam cost is 49 USD. To sign up for the CIS-HR exam, you need to log in to the ServiceNow Partner Network

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CIS-SM Certification Experience & Skills

The CIS-SM certification experience and skills you acquire relate directly to the specific tasks you will perform as a ServiceNow consultant. The experience you will acquire builds on your existing professional experience as an industry expert in service management.

Prerequisites of CIS-HR Exam

Being CIS-SP certified is not a prerequisite for the CIS-HR exam.

CIS-HR Certification Proven Skills & Complementary Knowledge

Along with the skills and knowledge, you will add to your credential, you will also learn complementary ideas and information. This is especially true if you choose to take the time to acquire knowledge of ServiceNow administrative duties and responsibilities.

Reference: https://www.servicenow.com/content/dam/servicenow/other-documents/training/cis-hr-blueprint.pdf

ServiceNow CIS-HR Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Core Configuration30%- HR Service Administration
- HR Service Catalog Configuration
- HR Document Generation
- Virtual Agent for HR
Topic 2: Employee Record Management20%- Onboarding/Offboarding Processes
- Employee Data Model
- Employee Documents and Signatures
- Employee Service Center
Topic 3: Designer Integration25%- Employee Readiness using Workforce Dimensions
- Configurable Workspace Integration
- Integration with HCM Systems
Topic 4: HR Case Management25%- Case Templates and Quick Actions
- HR Case Creation and Assignment
- HR Case Metrics and Reporting
- HR Case Lifecycle

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