IIBA CPOA Exam : Certificate in Product Ownership Analysis (IIBA-CPOA)

- Exam Code: CPOA
- Exam Name: Certificate in Product Ownership Analysis (IIBA-CPOA)
- Updated: Sep 04, 2025
- Q & A: 62 Questions and Answers
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1. Product planning cycles include focused attention on the:
A) business requirements.
B) release iterations.
C) delivery horizons.
D) customer.
2. What steps are used in kano analysis to help prioritize customers' needs?
A) Identify training topics, record customer uptake, train customers, and review results
B) Select target features, develop customer questions, survey customers, and analyze results
C) Choose data sets, develop report procedures, acquire customers, and report results
D) Determine usage areas track customer operations, test customers, and test results
3. A product ownership analysis (POA) practitioner should consider performing which of the following in response to a changing target market?
A) Applying human-centered design principles
B) Storyboarding the solution
C) Revising the minimal viable product (MVP)
D) Grooming the product backlog
4. Which technique is used to analyze customers' perspective on the product experience across all touchpoints?
A) Interviews
B) Focus groups
C) Customer journey maps
D) Personas
5. How does a product ownership analysis (POA) practitioner help a product owner optimize the product development process?
A) Refuse all changes once the backlog is complete
B) Anticipate and accept changes
C) Deliver as many things that were originally planned as possible
D) Assess every change from a cost perspective
Solutions:
Question # 1 Answer: D | Question # 2 Answer: B | Question # 3 Answer: C | Question # 4 Answer: C | Question # 5 Answer: B |
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