Microsoft MB-210 Exam : Microsoft Dynamics 365 Sales Functional Consultant

Microsoft MB-210 exam
  • Exam Code: MB-210
  • Exam Name: Microsoft Dynamics 365 Sales Functional Consultant
  • Updated: Aug 29, 2026
  • Q & A: 376 Questions and Answers
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Skills Outline

There are three topics that make up the content of the Microsoft MB-210 exam and they are described below:

The first subject area is called Performing Configuration and makes up 25-30% of the exam syllabus. In this topic, the candidates will have to demonstrate their skills, such as configuring sales settings, configuring processes, as well as creating and configuring sales visualizations with the help of different tools and techniques.

The next domain is Managing Key Sales Entities that makes up about 50-55% of the whole content. The subtopics that you will have to master within this area include creating and managing accounts & contacts; managing leads; formulating & managing opportunities; creating and managing quotes; managing sales order processing; managing and creating products as well as product catalogs.

The last section that is included in the Microsoft MB-210 exam is Configuring Additional Tools & Services that makes up the remaining 15-20% of the entire content. Here the learners will have to configure integration with external sales applications, manage forecasting, as well as create and customize playbooks.

Reference: https://www.microsoft.com/en-us/learning/exam-mb-210.aspx

What is the duration, language, and format of MB-210: Microsoft Dynamics 365 Sales Exam

  • language: English, Chinese (Simplified), Chinese (Traditional), French, German, Italian, Japanese, Korean, Portuguese (Brazil), Russian, Spanish, Spanish (Latin America)
  • Length of Examination: 45 mins
  • Passing Score 700 / 1000
  • Type of Questions: This test format is multiple choice.
  • Number of Questions: 40 - 60 (Since Microsoft does not publish this information, the number of exam questions may change without notice.)

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The benefit of obtaining the MB-210: Microsoft Dynamics 365 Sales Exam Certification

  • MB-210 Certification provides practical experience to candidates from all the aspects to be a proficient worker in the organization.
  • MB-210 will be confident and stand different from others as their skills are more trained than non-certified professionals.
  • MB-210 certification has more useful and relevant networks that help them in setting career goals for themselves. MB-210 networks provide them with the correct career guidance than non certified generally are unable to get.
  • Microsoft MB-210 Exam provide proven knowledge to use the tools to complete the task efficiently and cost effectively than the other non-certified professionals lack in doing so.
  • MB-210 Certifications provide opportunities to get a job easily in which they are interested in instead of wasting years and ending without getting any experience.
  • Certification can give aspirants an edge at that time easily when candidates appear for employment interview, employers are very fascinated to note one thing that differentiates the individual from all other candidates.

When it comes to the requisites necessary to attend this session, candidates must be familiar with business apps and know how to use them for organizational purposes. What is more, any MB-210 exam aspirant must understand the worth of self-study while success is his/her ultimate goal. For instance, Amazon has some quality options in the form of dependable study guides like the ones highlighted below:

  • Exam MB-200 & MB-210 Test Prep Questions, authored by GerArevalo.
  • Pass MB-210 Certification Exam (Microsoft Dynamics 365 Sales) on Your First Try by Abhay Sharma.
  • Deploying Microsoft Dynamics 365 Sales and Service: Comprehensive Guide for Success by Owen Scott.
  • Essentials of Microsoft Dynamics 365 for Sales (CRM): Top 100 Real-Life Project Scenarios and Tips: Extracted from Latest Projects by Zenibica Publications.

All these above-mentioned options have managed to explain the exam topics in the best possible manner and prepare the aspirant for D-day.

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Microsoft MB-210 Exam Syllabus Topics:

SectionWeightObjectives
Manage core sales features30-35%- Manage lead and opportunity lifecycle
  • 1. Create and qualify leads
  • 2. Manage opportunity stages and close processes
  • 3. Manage competitors and sales teams
- Manage sales transactions and records
  • 1. Create and manage quotes, orders, and invoices
  • 2. Manage product bundles and relationships
  • 3. Manage sales literature and collateral
- Manage forecasting and analytics
  • 1. Analyze sales performance and trends
  • 2. Manage sales goals and metrics
  • 3. Configure and manage sales forecasts
Configure Dynamics 365 Sales35-40%- Configure core sales settings
  • 1. Configure fiscal years and sales periods
  • 2. Configure sales territories and hierarchies
  • 3. Configure product catalog and pricing
  • 4. Configure sales security roles and access
- Configure integration and settings
  • 1. Configure sales dashboards and reports
  • 2. Integrate with Microsoft 365 and Power Platform
  • 3. Configure email templates and sales documents
- Configure entities and relationships
  • 1. Configure sales process flows and stages
  • 2. Configure entity relationships and business rules
  • 3. Customize lead, opportunity, account, and contact entities
Configure additional tools and services25-30%- Configure sales automation and extensions
  • 1. Configure custom controls and extensions
  • 2. Configure business process flows and workflows
- Configure integration with external systems
  • 1. Integrate with marketing and service modules
  • 2. Configure data import/export and synchronization
- Configure sales insights and AI features
  • 1. Configure predictive scoring and recommendations
  • 2. Configure relationship analytics and health

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