Salesforce Slack-Admn-201 Exam : Salesforce Certified Slack Administrator

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Salesforce Slack-Admn-201 Exam Syllabus Topics:

Salesforce Certified Slack Administrator Sample Questions:

Question 1

Incident managers at your organization use ServiceNow for incident response.
What is the benefit of integrating Slack with an app like ServiceNow?

A. Integrating an app gives you a unified view into what's happening in the app natively, without ever having to leave Slack.
B. Integrating an app means you never have to log in to the app natively.
C. Integrating an app allows you to bypass security settings since they're not applicable in Slack.
D. Integrating an app allows third parties to access your Slack data and recommend similar apps to you in the future.

Question 2

You're an Org Owner for your organization's Slack Enterprise Grid instance.
Your organization has several Slack Connect channels used to communicate with vendors, and you're concerned about unauthorized vendors contacting your members.
Which setting should you enable to prevent this from happening?
(Select the best answer.)

A. Set up the custom messaging in Guidelines for using Slack Connect with the policy for communicating with approved vendors only.
B. Adjust the Slack Connect for direct messages settings so that only Org Admins and Org Owners can send and accept direct messages (DMs) from outside organizations.
C. Restrict Slack Connect to a specific workspace so that only users who have access to that workspace can also access your Slack Connect channels.
D. Disable the Use Slack Connect with free teams option so that only paid workspaces can access your Slack Connect channels.

Question 3

You're a Workspace Admin looking to set up a user group for a new hire class your organization has recently hired.
What is a key benefit of setting up a user group for these individuals?

A. These users will only be granted access to the channels that they've been added to, ensuring that other organization channels remain confidential until they complete their onboarding.
B. Admins can foster a sense of community by creating a group-only direct message (DM).
C. When writing a message from any of their workspaces on the Enterprise Grid, any member can send a notification to the new hires with one @mention.
D. The user group can then be added to all relevant new-hire and onboarding channels, ensuring that no one gets left behind or is accidentally excluded from any channels they should be in.

Question 4

Paul leads an accounting team and is implementing a new expense reporting system.
He wants to update employees on the status of the system's rollout to different offices. He also wants to post links to help articles and online trainings that the team can use as resources. However, he wants to maintain control over the flow of information for these updates and would like to minimize off-topic discussion.
Which of the following would help him achieve his goal?

A. Create a public announce-only channel for the expense system.
B. Create a new invite-only workspace called "Expenses."
C. Create a private channel called #expense-system-updates with all employees added.
D. Create a new public workspace called "Expenses" with access granted to all employees.

Question 5

Which of the following statements describes the effect of configuring mandatory Two Factor Authentication (2FA) in Slack?

A. Members must use a biometric reader to authenticate with Slack.
B. Members must have a sophisticated and complex password that is updated regularly.
C. Members use single sign-on (SSO) to handle the exchange of usernames and passwords on behalf of Slack.
D. Members must submit a verification code along with their password each time they sign in.

Solutions: