Salesforce AP-207 Exam : Energy and Utilities Cloud Accredited Professional

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Salesforce AP-207 Exam Syllabus Topics:

Salesforce Energy and Utilities Cloud Accredited Professional Sample Questions:

1. The project team wants to use the Customer Acquisition Management application to set up and automate the customer enrollment and selling of utility products, services and offers to new customers A concern is raised about the final Ul layout, which needs to be adapted to the branding of the company.
What two processes can modify the look and feel of the application?

A) Modify the application Page Layout to change/add/remove selected elements
B) Modify the VEELogoCard FlexCard to change the customer logo.
C) Modify the VEEConsumerLandingScfeen FlexCard to change the background color, text font size, and style.
D) Modify the VEEDigitalOrder Omniscript to adapt the look and feel to suit the company's requirements

2. An energy company provides gas, electricity, and warranty services to its customers. When a customer calls for help, the agent needs to see the products and services they have purchased.
Which object does the Energy and Utilities Cloud data model use to store this information?

A) Asset
B) Premise
C) Contract
D) Account

3. An energy and utility company relies on a third-party pricing application for multi-site quotes. The utility company wants Salesforce to manage the multi-site quotation process and continue to use the third-party pricing application.
How can the utility company meet these requests using Energy and Utilities Cloud?

A) Duplicate the third-party pricing application prices into the Salesforce Price list.
B) Use the external pricing feature to send and receive pricing requests from an external pricing engine.
C) Only CPQ pricing is available; requesting pricing for a master Quote or Order from an external source is not available,
D) Install the "Third Party Pricing Application" DataPack from the Process Library.

4. An energy company wants to show users monthly billed usage information when the user starts the Move Out guided business processes in Energy and Utility Cloud, The usage information is stored in a third-party system with available APIs.
Which three steps must the consultant complete to achieve the required outcome?
Choose 3 answers

A) Configure integration with Customer Information System.
B) Configure integration with Meter Data Management System
C) Create a new Move Out process to invoke the Integration Procedure and present the result to the user.
D) Modify the standard Move Out process to invoke the Integration Procedure and present the result to the user,
E) Configure Integration Procedure to fetch the data from the third-party system using available APIs.

5. The administrator of an energy company needs to manage the lifecycle of new contracts in Salesforce. After the generation of the contract, it needs to be sent to the customer for eSignature through DocuSign.
Which two features of Contract Lifecycle Management and OmniStudio can be used?

A) An Omni script can be configured, and a DocuSign Envelope action can be used to email the contract for signature.
B) The 'Send for eSignature' Velocity action can be used to send the last version of the contract document to DocuSign
C) An Integration Procedure with an HTTP action is needed to integrate with DocuSign. which can be called from an Omniscript
D) An integration Procedure with a DocuSign Signature action can be called from an Omniscript to email the contract for signature

Solutions: