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HP Selling HP EMEA pMPS Sample Questions:

1. What key information is available within the HP Service Portal? (Select two.)

A) Skype and MSN free dial-up service to the HP Premium Hotline
B) usage reporting (only when remote monitoring is available; page counts by color, paper size)
C) rebate and commission information
D) contract details
E) invoice information on partner or customer by revenue and profit

2. Which statements best describe the HP Service Portal? (Select two.)

A) It is a website explaining the services available with HP pMPS.
B) It is a website where the customer can view detailed information about the fleet under its HP pMPS contract.
C) It is used by the customer or the partner's help desk as a remote diagnostic tool for fault detection.
D) It is a website for maintaining the remote monitoring software.
E) It is a website where the partner can view all details regarding their HP pMPS contracts, including detailed information about the printers under management.

3. What is one advantage of a transactional sales approach compared to a contractual sales approach?

A) more profitable
B) no significant time investment required
C) price competition
D) more effort required to close

4. Who must sign an HP pMPS classic contract?

A) the customer and HP authorized representative
B) the customer only (in a pMPS classic deal)
C) the customer and the partner only
D) the customer, the partner, and the HP Sales representative

5. What does the HP Embedded Web Server do?

A) automatically configures settings upon connection to the network
B) shows which devices are available for printing
C) enables remote management of the imaging and printing device
D) automatically notifies the IT department when an imaging or printing device is in use

Solutions: