HP HP2-N49 Exam : Selling HP Business Service Management Solutions

HP HP2-N49 exam
  • Exam Code: HP2-N49
  • Exam Name: Selling HP Business Service Management Solutions
  • Updated: Aug 26, 2026
  • Q & A: 50 Questions and Answers
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HP HP2-N49 Exam Syllabus Topics:

SectionObjectives
Sales Opportunities and Customer Engagement- Sales methodology
  • 1. Objection handling
  • 2. Opportunity identification
  • 3. Cross-selling and upselling
  • 4. Solution mapping
Customer Business Challenges- Identifying customer needs
  • 1. Operational challenges
  • 2. Risk and compliance considerations
  • 3. Business pain points
Solution Integration- Integration within HP software portfolio
  • 1. Service management integration
  • 2. Reporting and analytics
  • 3. Automation and orchestration
HP Solution Positioning- Selling HP BSM solutions
  • 1. Competitive differentiation
  • 2. Return on investment messaging
  • 3. Value proposition
Business Service Management Fundamentals- Business Service Management concepts
  • 1. Business-driven IT management
  • 2. Business value of BSM
  • 3. IT service lifecycle
HP Business Service Management Portfolio- HP BSM solution components
  • 1. Event and operations management
  • 2. Service health and availability
  • 3. Application Performance Management
  • 4. Infrastructure monitoring

HP Selling HP Business Service Management Solutions Sample Questions:

Question 1

Which HP Operations Analytics tool was purpose-built to use big data analytics to deliver industry-leading speed for real time analytics?

A. Service Health Reporter
B. Run time service model
C. Vertica
D. Service Health Analyzer


Question 2

With which persona should a salesperson discuss HP Operations Bridge relating to "excessive time to identify root cause of issues caused by non-standard network configurations" pain points?

A. director of service management
B. director of operations
C. director of mobile applications
D. director of distributed systems


Question 3

What does HP APM monitor across traditional, mobile, virtual, and cloud environments to keep the business healthy?

A. IT infrastructure
B. event logs
C. applications
D. internet connections


Question 4

Which HP Infrastructure Management solution helps organizations accelerate time-to-repair by preventing the inconsistencies and misconfigurations that are at the root of most problems?

A. ServerAutomation
B. Network Monitoring
C. Network Operations Center
D. Network Node Manager i


Question 5

In addition to the director of operations, which personas should a salesperson include as key influences when discussing an HP Operations Bridge solution? (Select three.)

A. director of performance testing
B. director of quality assurance
C. director of service management
D. LOB manager for applications support
E. mobile applications administrator
F. director of distributed systems


Solutions:

Question 1
Answer: C
Question 2
Answer: B
Question 3
Answer: C
Question 4
Answer: A
Question 5
Answer: A,C,F

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