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HP Selling HP Business Service Management Solutions Sample Questions:

1. With which persona should a salesperson discuss performance and availability of cloud, virtual and hybrid environments?

A) director of performance testing
B) director of service management
C) director of mobile applications
D) director of applications monitoring

2. Which HP Infrastructure Management opportunity should a salesperson discuss to address a "costly penalties and fines; audit failures, broken SLAs" pain point?

A) compliance and regulatory requirements
B) network operations center efficiency
C) demand consolidation
D) network automation

3. What should a salesperson focus on achieving during initial discussions with customers about a potential HP BSM solution?

A) Reviewing the HP BSM solution road-map and identifying specific tool "gaps" with the customer.
B) Highlighting the customers' ITIL Service Management issues.
C) Identifying the customers' pain points and their associated compelling events or manifestations.
D) Identifying competitors who are engaging with the customers.

4. Which HP Operations Analytics tool provides IT Operation Teams fast analysis from all device and machine data records?

A) Vertica
B) OMi Interface Dashboard
C) Operations Logger
D) Service Health Analyzer

5. Which of the HP Operations Analytics tools have been promoted by Gartner Research as "Leaders" in their technology Magic Quadrant for 2013 and 2014? (Select two.)

A) Business Process Monitor
B) Vertica
C) Operations Logger
D) Run Time Service Model
E) Service Health Analyzer

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