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Salesforce Sales-Con-201日本語 Exam Syllabus Topics:
| Section | Weight | Objectives |
| Predictive and Generative AI | 13% | - Use AI tools in Sales Cloud and Agentforce for Sales
- Apply Trusted AI Principles and ethical guidelines
|
| Data Management | 15% | - Manage data governance and maintenance
- Ensure data quality and scalability
- Data migration and integration considerations
|
| Sales Lifecycle | 23% | - Analyze sales and marketing processes
- Design reports and dashboards based on KPIs
- Select appropriate features: Sales Engagement, Territory Management, Forecasting, Einstein AI
|
| Implementation Strategies | 15% | - Align sales processes with organizational goals
- Plan deployment and post-implementation improvements
- Translate business requirements and KPIs into Sales Cloud solutions
|
| Practical Application of Sales Cloud Expertise | 33% | - Leverage Campaigns and integration tools
- Apply security models: sharing rules, role hierarchy, Account/Opportunity Teams
- Build end-to-end sales processes from Lead to Close
- Configure Products, Price Books, Quotes, and multi-currency settings
|
| Consulting Practices | 14% | - Discovery, requirement analysis, and solution design
- Project management and delivery lifecycle
- Facilitate successful engagements and adoption
|
Salesforce Certified Sales Cloud Consultant (Sales-Con-201日本語版) Sample Questions:
Question 1
Cloud Kicksの経営陣は、Sales Cloudのユーザー導入率を向上させたいと考えている。
コンサルタントはどちらの選択肢を推奨すべきでしょうか?
A. ユーザーストーリーを収集するための要件ワークショップを実施する。
B. コラボレーションツールを使用して、ユーザーからのフィードバックを収集します。
C. データ標準を強制するための承認プロセスを追加します。
Question 2
あるコンサルタントは、複数の営業チームが案件の進捗状況について経営陣に一貫性のない報告をしているというフィードバックを受けた。
コンサルタントは、プロセスを整合させ、経営陣に対してパイプラインに関するより信頼性の高い情報を提供するために、どのようなことを推奨すべきでしょうか?
A. 営業エンゲージメントレポートを作成します。
B. 売上予測を有効にする。
C. 販売経路をカスタマイズします。
Question 3
Cloud Kicks社は、製品エンジニアを明確な役割とアクセスレベルを持つチームメンバーとして追加することで、特定の機会について直接協力してもらいたいと考えています。コンサルタントはどのような提案をすべきでしょうか?
A. オポチュニティチーム
B. 公開グループ
C. チャットグループ
Question 4
マーケティングチームは見込み客管理に別のプラットフォームを使用しており、適格な見込み客を営業チームに引き継ぎたいと考えている。
コンサルタントはこの要件をどのように満たすべきでしょうか?
A. Sales Cloudでリードを作成するマーケティングプラットフォームとの統合を推奨します。
B. リード情報を含むタスクを生成するマーケティングプラットフォームと Sales Cloud の統合を推奨します。
C. マーケティングチームがリードを直接 Sales Cloud に入力できるように、マーケティングチームのユーザーを作成します。
Question 5
コンサルタントがCloud Kicksのパフォーマンス測定ニーズに対応し、Sales Cloudにおける課題を克服している。
コンサルタントはどのようなアプローチを採用すべきか?
A. パフォーマンス測定基準とシステムアーキテクチャを決定するために、一般的な業界標準に依拠する。
B. 顧客と緊密に連携し、顧客の具体的なパフォーマンス測定要件を把握する。
C. Sales Cloud 全体で一貫性を確保するために、標準化されたパフォーマンス測定方法を導入します。
Solutions:
Question 1 Answer: B | Question 2 Answer: B | Question 3 Answer: A | Question 4 Answer: A | Question 5 Answer: B |