Salesforce Sales-Con-201 Exam : Salesforce Certified Sales Cloud Consultant

Cloud Kicks (CK) recently implemented Einstein Opportunity Scoring in its production org. CK is using the Amount field in its Opportunity Scoring model. What will a user without access to the Amount field on the Opportunity object observe?

• A. The Opportunity Score field and the Amount field will be hidden for that user.
• B. The Amount field will be hidden from the contributing factors section.
• C. The Amount field will display an error in the contributing factors section.

Sales reps at Cloud Kicks frequently work opportunities across multiple browser tabs and need quick access to related records, notes, and a productivity-focused workspace. What should the consultant recommend?

• A. Chatter Free
• B. Lightning Sales Console app
• C. Salesforce Classic

Cloud Kicks currently supports three business lines within a single Salesforce instance: Running, Athleisure, and Celebrity Co- Branded. The VP of Athleisure controls a large budget and is often able to re-prioritize business stories and 'shadow projects' into releases ahead of other groups.
This topic comes up frequently and often derails the monthly project management meeting. This limits the amount of time available to cover other critical topics. Which strategy should the consultant recommend to address these issues?

• A. Propose a monthly executive steering committee to manage budget, handle direction questions, and ensure development capacity is split equitably.
• B. Divide the development team into three units/tracks to support each line of business Independently.
• C. Create a weekly all-hands call, including business and technology resources, to review direction and priority of development.

The Cloud Kicks global sales team has asked for a simpler way to view and manage its opportunity pipeline. The team is often responsible for hundreds of deals at a time across multiple countries and currencies. The sales reps have suggested using the Kanban view. What is a consideration when using the Kanban view?

• A. It can summarize records by Currency fields.
• B. It can display up to 10 fields per card.
• C. It can show roll-up summary fields for Currency fields.

A consultant is working with Cloud Kicks (CK) on its initial Sales Could implementation. CK wants its sales reps to be able to use Sales Cloud to track accounts, contacts, and opportunities before its global conference in 4 months. What should the consultant recommend to meet the requirement?

• A. Reduce the scope and deploy Accounts and Contacts before the conference.
• B. Set obtainable metrics, goals, and milestones before the conference.
• C. Implement Sales Cloud out of the box and iterate before the conference.