HRCI Associate Professional in Human Resources - aPHR

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HRCI aPHR Exam Syllabus Topics:

HRCI Associate Professional in Human Resources Sample Questions:

1. AB Trucking has had a policy that nobody will be hired unless they complete the company's job application. Now, all of their job applications are being processed online, and some applicants want to submit their resumes instead of a job application form.
What can AB Trucking do about the resume vs. application controversy?
Response:

A) It is entirely up to the company how it wants to handle the policy. Application forms are not a legal requirement, but using them is generally considered a best practice in the employment arena. Job candidates can be forced to go through the company's process of completing an application form, online or offline.
B) The government has set up regulations that say employers have to accept resumes if they are submitted in a job search. The company doesn't really have any choice but to accept them.
C) Job applications are old-school. Almost no employer uses them these days. The company should change its policy and use only resumes in the future.
D) Resumes don't have all the information that can be gathered on a job application, and people lie on resumes anyway. That alone is reason for the company to continue using its job application forms.

2. Which of the following is a comparative method of performance appraisal?
Response:

A) Rating scale
B) Ranking
C) Critical incident
D) BARS

3. As the employment coordinator for your organization, you have been requested to arrange interviews with three of the top qualified candidates for a customer service position. The interviewers will be a select group of employees from the customer service department who would be the candidate's co-workers.
This is an example of what type of interview?
Response:

A) Rapport interview
B) Situational interview
C) Group/panel interview
D) Stress interview

4. Organizational culture is:
Response:

A) Something defined by consensus among department leaders
B) Composed of shared assumptions, values, and beliefs that govern how people behave
C) Something that can lower the cost of organizational insurance
D) Strategic determination about the board of directors' objectives

5. When the hiring manager stated to the applicant in the interview, "I notice that you are applying for our job and yet you have a lot more knowledge, experience, and skill than is required for the job. How do you feel about working in a job that is lower than your experience indicates you can perform?" The candidate responds with the statement, "I have always admired and wanted to work at your organization." What interviewing bias is the candidate portraying?
Response:

A) Underachiever effect
B) Similar-to-me error
C) Halo/horn effect
D) Cultural noise

Solutions: