GAQM Certified Human Resources Manager (CHRM) - CHRM-001
- Exam Code: CHRM-001
- Exam Name: Certified Human Resources Manager (CHRM)
- Updated: Aug 19, 2026
- Q & A: 0 Questions and Answers
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| Section | Objectives |
|---|---|
| HR Training for the Non HR Managers | - Discipline - Preparing for the Interview - Position Profiles and Job Descriptions - Forecasting - Absenteeism - Screening Resumes - Job Competencies - Termination - Defining Human Resources - Advertising Guidelines - Performance Reviews - Finding Candidates - Employee Orientation - Skills Inventory - Planning Training - Conducting the Interview - Compensation and Benefits - Diversity - Exit Interviews - Privacy Issues - Job Analysis |
| Anger Management | - How anger affects thinking - Understanding what is anger - Using an anger log - Managing anger - Communication tips and tricks - Costs and pay-offs of anger |
| Conducting Effective Performance Reviews | - The performance management process - Setting standards and goals - Common errors and solutions - Feedback and communication skills - Creating a performance development plan - Types of performance reviews - Appraisal preparation - Coaching and maintaining performance - Accepting criticism - Planning and conducting interview reviews - Performance management checklists |
| Employee Dispute Resolution | - The Peer Review Process - The Peer Review Panel - Initiating the Process - Asking Questions - What is Peer Review? |
| Talent Management | - Talent management and performance management - Fostering engagement - Compensation and benefits - Evaluating the talent plan - Talent review meetings - Identifying talent - Succession planning - Creating a talent management plan - Communicating with high potentials - Competency-based programs - Keeping people interested - Conducting talent assessments - Development strategies |
| Conflict Resolution | - Role of communication in conflict resolution - Helping others through conflict - Conflict resolution styles - Conflict and its resolution - Defining conflict and types of conflict |
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