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The average salary of different countries of Microsoft Dynamics 365 Commerce Functional Consultant
India - 5607955 INR
United States - $75220 USD
UK - 55609 Pounds
Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/mb-340
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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Manage Point of Sale (POS) in Dynamics 365 Commerce | 15-20% | - Configure offline mode and inventory visibility - Manage cash management, shifts, and store operations - Configure retail stores, registers, and devices - Define return policies and transaction processing - Set up POS functionality, profiles, and permissions |
| Topic 2: Configure products, prices, discounts, loyalty, and affiliations | 25-30% | - Set up discounts, promotions, and coupons - Configure product hierarchy, attributes, and assortments - Implement loyalty programs, reward points, and tier management - Configure customer affiliations and groups - Manage pricing rules, trade agreements, and price adjustments |
| Topic 3: Configure Dynamics 365 Commerce Headquarters | 25-30% | - Configure prerequisites and commerce parameters - Manage retail workers, address books, and notifications - Configure organizational hierarchies and shared parameters - Configure payment methods, gift cards, and charge codes - Set up order fulfillment and distributed order management |
| Topic 4: Manage e-commerce | 15-20% | - Implement customer self-service and account features - Manage online checkout, payments, and shipping - Configure omnichannel inventory and order synchronization - Configure e-commerce site channels and navigation - Set up product publishing and online merchandising |
| Topic 5: Configure and manage Dynamics 365 Commerce call centers | 10-15% | - Process call center orders and inquiries - Create and configure call center channels - Manage continuity orders and installment billing - Configure fraud detection rules and order holds - Set up product catalogs and scripts |
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